Experiences and concierge

Make the most of Nairobi. We’ll arrange it.

Tell our concierge what you would like to do and we will organise it for you, from a relaxing afternoon to a day out exploring the city.

An elephant and calf seen on a bespoke tour from Cozy Stead

What we can arrange

Four ways we help you settle in

A relaxing massage, arranged by the Cozy Stead concierge
Illustrative photo: Pexels

Spa and wellness

Massages and treatments, arranged by our concierge.

Kenyan beadwork for sale at a craft market
Illustrative photo: Pexels

Shopping

From nearby malls to local crafts and markets, with transport arranged.

Two rhinos seen on a Nairobi tour arranged by Cozy Stead

Tours and activities

Nature, wildlife, culture and day trips around Nairobi, planned around your schedule.

A guest checking in with our host at Cozy Stead

Concierge

Restaurant bookings, drivers, errands and local advice. Just ask our team.

How it works

Simple, from your first message

1. Tell us what you’d like

Message us on WhatsApp before you arrive or during your stay, or ask at reception.

2. We plan it with you

We suggest options, confirm times and prices, and arrange transport if you need it.

3. Enjoy it

Everything is ready when you are. We check in afterwards to see how it went.

Spa treatments, tours and transport are provided by independent businesses, not by Cozy Stead. Our concierge arranges them for you.

Planning your stay?

Book your room, then tell us what you would like to do. We will have it ready.

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